Cotena ("we", "our" or "us") respects your privacy. This policy explains what information we collect when you use our games, applications, website and related services, how we use it, and the choices you have.
1. Information We Collect
Depending on the game or feature you use, we may collect:
Device & technical information
- Device identifiers such as the Advertising ID and Android ID, used for analytics and advertising.
- Device model, operating system version, language and region settings.
- IP address and basic network information.
- Crash logs and diagnostic data.
Gameplay & usage information
- Game progress, levels, scores and achievements.
- Session length, in-game events and feature usage.
- App performance metrics.
Purchases
In-app purchases are processed by the platform store (for example Google Play or the Apple App Store). We never receive or store your full card details.
Information you send us
If you contact us through our website or by email, we keep your name, email address and message so we can reply.
2. How We Use Information
- To run the game and save your progress.
- To find and fix bugs and improve performance.
- To understand which features players enjoy and balance gameplay.
- To show advertisements and measure how well they perform.
- To detect and prevent fraud, cheating and abuse.
- To answer your questions and support requests.
3. Third-Party Services
Our games may include third-party SDKs that collect information under their own privacy policies, such as:
- Google AdMob
- Google Firebase (Analytics, Crashlytics)
- Google Play Services
- Unity Ads / Unity Analytics
- AppLovin (where used)
4. Advertising
Some games show personalised or non-personalised ads. Ad partners may use device identifiers and in-app activity to choose and measure ads. You can reset your Advertising ID or opt out of personalised ads in your device settings.
5. Sharing
We share limited information only with service providers that help us with analytics, advertising, fraud prevention and platform features. We do not sell your personal information.
6. Children
We do not knowingly collect personal information from children without the consent required by law. If you believe a child has given us personal information, contact us and we will delete it.
7. Security
We use reasonable technical and organisational safeguards to protect information, but no online system is completely secure.
8. Retention & Deletion
We keep information only as long as needed for the purposes above or as required by law. To request deletion of your data, email contact@cotena.in with the subject line "Data Deletion Request". We aim to complete requests within 30 days.
9. Your Rights
Depending on where you live, you may have the right to access, correct or delete your data, and to withdraw consent at any time.
10. Changes
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
11. Contact
Questions about privacy? Email contact@cotena.in.
Developer: Cotena